Privacy Policy

We respect your right to privacy and are committed to protecting it through our data collection, storage, usage, sharing, and protection practices.

What This Policy Covers

This policy applies to BetMGM Casino's online gaming services available on our website and mobile apps. It governs how we collect, store, use, share, and protect your personal information. We may update this policy periodically without prior notice, so please review it regularly for any changes.

Information Collection and Use

We collect data when you:

1. Register or create an account with us.
2. Make deposits or withdrawals.
3. Play our games or participate in promotions.
4. Contact customer support.
5. Visit our website using cookies (see below).

Collected information may include:

• Username, email address, and password
• Name, date of birth, and physical address
• Phone number and other contact details
• Banking and payment method information
• Game history and preferences

We use your personal data to:

1. Verify identity for regulatory compliance.
2. Process transactions and manage deposits/withdrawals.
3. Personalize the gaming experience (e.g., recommending games).
4. Send promotional emails or messages about our services.

Cookies

Our website uses cookies, which are small text files stored on your device by web browsers. Cookies help us:

1. Identify users for targeted advertising.
2. Enhance user interface and overall browsing experience.
3. Monitor website usage statistics (e.g., pages visited).

We use two types of cookies: session-based and persistent.

• Session-based cookies expire when you close the browser or log out.
• Persistent cookies remain on your device until they're manually deleted or expired after a set period.

Information Sharing

We may share personal information with:

1. Affiliated companies (e.g., MGM Resorts).
2. Third-party service providers for maintenance, upgrades, and analytics.
3. Regulators for licensing requirements or investigations.
4. Payment processors and banks for transaction handling.

We ensure that any third parties receive only the necessary data required to perform their tasks.

Security Measures

BetMGM Casino implements various security measures to safeguard your personal information:

1. Encryption (HTTPS/TLS) when transferring and storing data.
2. Password protection with multi-factor authentication (optional).
3. Regular software updates and vulnerability assessments.
4. Secure data centers with 24/7 surveillance.

However, no method is completely foolproof against cyber threats or unauthorized access. If a breach occurs, we'll notify affected parties in compliance with applicable regulations.

Your Rights

You have several rights under our privacy policy:

1. Access: request and receive information about your personal data.
2. Correction: rectify inaccuracies or outdated information.
3. Deletion (right to be forgotten): erase sensitive data upon valid requests.
4. Restriction of processing: limit the use of collected data, except as required by law.

Withdrawal of Consent

You may withdraw consent at any time; however, this might affect your access to our services or ability to play games.

Contact Us

For any questions, concerns, or disputes regarding personal data:

Email: [email protected]

Phone (Ontario): 343-488-5355 (available 11 AM – 8 PM EST)

In-person at our designated support locations

We strive to respond within a reasonable timeframe, but response times may vary depending on the complexity of your query or request.

Updates and Changes

BetMGM Casino's Privacy Policy is subject to change without prior notice. We encourage you to regularly review this policy for updates regarding data protection practices and compliance with changing regulations.

By using our services, you acknowledge that you've read and understood our privacy policies in effect at the time of use.